General conditions of reservation & Official rules for campsites

Pitch

Check-in time: 14pm /Check out time: 12pm.

Reservation fee is €15,00

Please inform us by telephone if you cannot arrive before 19pm. (0033 475 62 24 62)
The hour of departure is from 8am.

For all reservations a deposit is required.
100% for stays of one night
50% for stays of 2 or 3 nights
30% for stays longer than 3 nights

To validate your booking we kindly ask you to pay the deposit within 14 days after you have received our confirmation. The balance must be paid 8 weeks before your arrival at the campsite.

In case of booking within 10 weeks before arrival, the total amount is to be paid at once.

If the payment isn’t received in time, we have the right to regard a reservation as being cancelled.

You are due each night that you have reserved. On no account a refund can be made in case of, cancellation, delayed arrival, advanced departure.

If your arrival is delayed, you should contact the campsite as soon as possible. However, in case you do not arrive at all, and no message has reached us, we will keep the pitch for you until 2 pm the next day. After that we will dispose of it, in which case your prepayment is not refundable.

In order to avoid unnecessary inconvenience on your part, it is advisable to take out cancellation insurance with an insurance company.

Mobile home

Check-in time: 16pm /Check out time: 10am.

Reservation fee is €15,00

Please inform us by telephone if you cannot arrive before 19pm. (0033 475 62 24 62)

Prices are per night. The mobile homes are rented from Saturday to Saturday.

A deposit of €150,00 is required. This guarantee will be refunded at the end of your stay, after deduction, if necessary, of the costs of cleaning, replacement of broken, damaged or missing objects.

For the hire of accommodation (mobile home) the deposit is 30 % of the total expense of your stay. The remaining sum will have to be paid not later than 8 weeks before your arrival at the campsite.

In case of booking within 10 weeks before arrival, the total amount is to be paid at once.

If the payment isn’t received in time, we have the right to regard a reservation as being cancelled.

You are due each night that you have reserved. On no account a refund can be made in case of, cancellation, delayed arrival, advanced departure.

In order to avoid unnecessary inconvenience on your part, it is advisable to take out cancellation insurance with an insurance company.

 

Official rules for campsites and residential leisure parks 

1 - CONDITIONS OF ADMISSION AND PERMISSION TO STAY
Permission to enter, to occupy an emplacement or to stay on a campsite can only be given by the campsite manager or his representative. The manager is responsible for the good upkeep of the campsite and to ensure that the present rules are respected.
Staying on the campsite implies full acceptance of all the present rules and engagement to comply with them.
Domicile (or permanent residence) cannot be elected on the campsite.

2 - POLICE FORMALITIES
Unaccompanied minors can only be admitted with written permission from their parents.
On arrival, in application of article R. 611-35 of the code of immigration and right of asylum, all clients of foreign nationality are required to complete a police index card with the following information:
- name and first names
- date and place of birth
- nationality
- permanent adress
Children under the age of 15 can be included on one of their parents' cards.

3 - INSTALLATION
All units of accomodation and camping equipment must be set up within the emplacement indicated and according to the directives of the campsite manager or his representative.

4 - RECEPTION
Open from 8.00am to 10.30pm (july/august) and from 8.30am to 10.00pm (april/may/june/september).
Information on the campsite services, restaurants and shops, sports facilities, tourist attractions and useful adresses in the surroundings area can be found in the reception.
Customer satisfaction and complaints are also dealt with at the reception desk.

5 - DISPLAY
The present rules are displayed at the entrance of the campsite and in the reception office. a copy is available upon request.
Officially rated campsites will display their star-rating, their "tourism" or "leisure" status, and number of pitches assigned to each category.
Prices of all the services on offer are on display at the reception, according to the conditions fixed by ministry of customer affairs.

6 - DEPARTURE INFORMATION
Please inform the reception of your intended departure on the previous day. Customers intending to leave before the reception opens are required to pay for their stay on the day before they leave.

7 - NOISE AND SILENCE
Please avoid any noise or discussion which may disturb your neighbours. Audio equipment and power-tools must be adjusted accordingly.
Please close car doors and boots as quietly as possible.
Dogs and other animals must be kept on a leash and under constant supervision. They must not be left locked-up or alone ont he campsite in the absence of their owners, who are considered civilly responsible of them. The management is responsible for the tranquility of customers, and fixes the times when silence must be total.

8 - VISITORS
Visitors may only enter the campsite after permission has been given by the management, and are admitted under the responsability of the clients who receive them. Customers may meet their visitors at the reception. Visitors may use services and facilities of the campsite. However, they may be required to pay a fee for the use of these facilities ; the price is displayed at the entrance of the campsite and at the reception.
Visitors' vehicles are prohibited inside the campsite.

9 - CIRCULATION AND PARKING
Restricted speed-limits apply to all vehicles inside the campsite.
Traffic is permitted from 7 am to 22.30 pm.
Residents' vehicles only are allowed. Parking is strictly forbidden on the emplacements, unless a parking space has been attributed for this purpose. Please make sure that parked vehicles do not hinder circulation within the campsite, or prevent new arrivals from setting-up camp.

10 - ASPECT AND APPEARANCE OF FACILITIES
Please refrain from any action which may detract from the cleanliness, hygiene and aspect of the facilities, especially in the toilet blocks.
Please use the installations provided for the disposal of waste-water, as it is forbidden to let it run directly onto the ground or into the gutters.
Household rubbish and waste of all types must be disposed of in the bins provided.
Clothes-washing and dish-washing is forbidden outside the sinks provided for these purposes.
Washing should be hung out to dry in the central drying area, if there is one. However, there is a tolerance for washing to be discreetly hung out to dry until 10.00am near to your accomodation, providing that it does not disturb your neighbours. It must be hung on a proper dryer, and not on lines strung up between the trees.
Please respect the plants, trees and flowers. Do not nail into trees, cut any branches or pick the flowers. Digging is prohibited and it is forbidden to plant anything, or to delimit an emplacement by any personal means.
All damage to the campsite's property will be charged to the perpetrator.
All clients undertake to maintain the emplacements in the condition they found them on arrival.

11 - SECURITY
a) Fire prevention
Charcoal barbecues and open fires are strictly forbidden. All cooking equipment must be kept in good working order and must not be used in dangerous conditions.
All fires must be reported immediately to the management. Please use the fire-extinguishers if necessary.
A first-aid kit is available at the reception.
b) Theft
The management is only responsible for objects on deposit at the reception, and for the general surveillance of the campsite. Customers are responsible for their own belongings and accomodation, and must take every precaution to safeguard their own possessions. Please report the presence of any suspicious people.

12 - GAMES
No violent or noisy games may be organised near to the installations.
Indoor communal areas may not be used for rough games.
Children are the entire responsability of their parents, and must be kept under permanent supervision.

13 - CARAVAN STORAGE
Unoccupied caravans may be stored with prior agreement of the management, and on a place indicated by them. There may be a charge for this facility.

14 - IN CASE OF INFRINGEMENT OF PRESENT RULES
Residents who disturb the confort of other customers, or who do not respect the present rules, may be ordered by the management to cease all trouble, either verbally or in writing, should it be deemed necessary.
In case of serious or repetitive infringement, and after warning as above, the management may cancel the contract.
In case of criminal infraction, the management may call the police.

ADAC ACSI anwb vilatent logo vilatent logo

Contact Camping La Garenne

franceOpen from the 1st of April till the 1st of October 

mailinfo@campinglagarenne-ardeche.fr

phone0033 (0)4 75 62 24 62

house383 Montée de La Garenne
07800 Saint Laurent du Pape
Ardèche France

SARL au capital de 9.147,50€ - Siret 350 350 401 00013
RCS Aubenas B 350 350 401 - N°TVA FR52 350 350 401